Privacy Policy – Mood Restaurant
Last Updated: August 13, 2025
1. Introduction Welcome to the privacy policy of Mood Restaurant (hereinafter: “the Restaurant,” “we,” “us,” or “our“). This policy (“the Policy“) describes how we collect, use, disclose, and protect the personal information you provide or that we collect when you use our website (“the Website“) and the services offered through it.
We are committed to protecting your privacy and respecting your rights. Your use of the Website constitutes your consent to the terms of this Policy.
2. What Information Do We Collect? We collect two types of information:
Information You Provide Directly to Us:
Identification and Contact Details: Full name, phone number, email address, and other details provided when making a reservation, contacting us via forms, subscribing to a newsletter, or contacting customer service.
Preference Information: Culinary preferences, special requests, or any other information you choose to share with us.
Information for Events: Details required for planning and producing private events, including coordination with vendors and accommodation services.
Information Collected Automatically:
Technical Data: IP address, browser type, operating system, device identifiers, and other technical data.
Website Usage Data: The pages you visited, the duration of your stay on the site, the actions you performed, and information about your Browse patterns, collected through cookies and similar technologies.
3. How Do We Use Your Information? The information we collect is used for the following purposes:
To Provide Our Services: Managing and processing table reservations, coordinating events, and providing customer service and support.
To Improve User Experience: Analyzing data (analytics) to improve our Website, and personalizing content and offers for you.
For Marketing and Communication Purposes: Sending updates, promotions, offers, and newsletters via email or SMS, subject to your consent and in accordance with the law. You may unsubscribe from our mailing lists at any time.
To Comply with Legal Requirements: Protecting our legal rights, enforcing our terms of use, and responding to requests from competent authorities or court orders.
4. Sharing Information with Third Parties We do not sell or rent your personal information. We may share information with third parties only in the following cases:
Service Providers: We use external providers to perform various functions, such as cloud and storage services, reservation management systems, email marketing services, and data analytics platforms (like Google Analytics). These providers are obligated to maintain the confidentiality of the information and use it only for the purpose for which it was provided.
Legal Requirement: If required to do so by law, court order, or as part of a legal proceeding.
Corporate Structure Change: In the event of a merger, acquisition, or sale of the Restaurant’s operations, the information will be transferred to the new legal entity, subject to this Policy.
5. Data Security and Retention We take reasonable and industry-standard technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure. These measures include, among others, the use of SSL/TLS encryption, firewalls, and access permission controls. Information will be retained for the period necessary to fulfill the purposes outlined in this Policy, or as required by law.
6. Your Rights Regarding Your Information In accordance with the Israeli Privacy Protection Law, 1981, you are entitled to:
Access Your Information: Request to review the personal information we hold about you.
Rectify Your Information: Request to correct inaccuracies in your personal information.
Request Deletion: Request the erasure of your information, subject to legal limitations (e.g., the need to retain information for tax or legal documentation purposes).
Object to Use: Object to the use of your information for direct marketing and to unsubscribe from mailing lists at any time by clicking the “unsubscribe” link in the messages we send.
To exercise your rights, you may contact us using the contact details provided at the end of this document.
7. Cookies The Website uses cookies and similar technologies for its ongoing and proper operation, including for collecting statistical data, verifying details, and tailoring the site to your personal preferences. You can manage your cookie preferences through your browser settings or via the consent management tool that will be displayed upon your first visit to the Website. Please note that disabling certain cookies may affect your Browse experience and the functionality of the Website.
8. Children’s Privacy Our Website and digital services are intended for users over the age of 18. We do not knowingly collect personally identifiable information from minors under the age of 18. If we become aware that we have collected such information, we will take steps to delete it immediately. It should be noted that the Restaurant hosts minors when accompanied by an adult and in accordance with the general hospitality policy of the establishment.
9. Updates to this Privacy Policy We reserve the right to update this Policy from time to time. Any changes will become effective upon their posting on the Website, and the date at the top of the page will be updated accordingly. In the event of material changes, we may also notify you through other means of communication.
10. Contact Us For any questions, requests, or inquiries regarding this Privacy Policy, you can contact us in one of the following ways:
Address: HaYam Rd. 5, NOW Hotel, Eilat, Israel
Phone: +972-50-600-7368